Table of contents

Dealerships need to plan for convective storm risks

Reinsurance: Think outside the box for greater success

TIME Dealer of the Year awards

Our People: Direct Markets’ Customer Office

Automotive Lender Intelligence: Financing analysis made easy

Customer Spotlight: Kenwood Dealer Group of Ohio

Supplemental Gap Medical: Reduce costs; improve retention

Open new doors to success with Direct Marketing

Around Zurich

Editors: Marie Knight and Tricia Wiese Head writer: Joel Wicklund Design: Zurich Creative & Brand Services

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3 TABLE OF CONTENTS