Zurich expands its popular Service Advisor Training platform to Fixed Operations
In 2023, Zurich expanded and improved its popular Service Advisor Training to include the entire Fixed Operations team. The ALL-NEW, Fixed Ops Training platform goes beyond the Service Advisor to offer training and certification for most Fixed Ops roles, including parts, service, and even the BDC. Like the Service Advisor Training platform, Zurich’s Fixed Ops Training is designed to improve KPIs for all levels from the novice to the seasoned veteran!
The enhanced program offers complete flexibility with individual courses, dealership rooftop plans that offer enrollment of up to fifty team members, unlimited group access, monthly or annual plans, and more! All training is instructor-led and held in a live virtual environment. Attendees can choose a single course or take advantage of EIGHT certification programs.
Dealership teams who have completed this training have seen improvement in key performance indicators, including:
Higher dollars and hours per RO – up to 20% or more!
Enhanced CSI
Improved retention
Increased technician billable hours
Stronger service drive sales closing ratios!
This training platform is open to all dealerships and is ideal for onboarding new employees as well as the ongoing development of your Fixed Ops team.
Three live, virtual training courses are available monthly, plus more than fifty on-demand courses. All this for an incredibly low price:
Plus, Zurich customers receive a $150/month discount! (Use promo code: ZMonthly or Zannual when enrolling.)
*Pay for 12 months in advance and receive two months free!
To find out more, and see how Zurich can help you take your Fixed Ops Team skills to the next level, visit https://fixedopstraining.zurichna.com/.