Zurich People
OUR PEOPLE
ZURICH’S
MEGA
AUTO DEALER LARGE ACCOUNT TEAM
The mission of Zurich’s Large Account Team is to ensure mega dealer customers achieve and exceed their short- and long-term goals.
The team includes a national F&I manager, a national account manager and a national reinsurance executive aligned with each of Zurich’s four divisions across the U.S. Local and regional F&I executives complement the Large Account Teams and help deliver results for Zurich’s mega dealer customers.
The Large Account Team is responsible for managing all customer needs, including setting strategy and developing objectives for the dealership. The team collaborates with Zurich’s regional executives to implement the strategies, programs and processes that will help the dealership achieve its goals. Zurich’s Large Account specialists are some of the most experienced and knowledgeable in the industry.
EAST DIVISION LARGE ACCOUNT TEAM
Zurich’s East Division Large Account team includes Kingston Bowen, National F&I Manager; Peter Franco, National Account Manager; and Sam Reid, National Reinsurance Executive. All three team members were account executives or field reps in their early careers, and each has more than 17 years of industry experience, with Reid celebrating 30 years with Zurich.
Bowen is responsible for F&I sales and growth for dealer customers, and for new F&I account acquisition; Reid manages the profit-sharing programs, offering recommendations and guidance to maximize profitability; and Franco manages the insurance solutions that protect large dealership operations and oversees the services that support a customer’s insurance needs.
“The large account space is made up of multifaceted organizations with complex programs,” Franco says. “Our large account customers look to us for creative and effective solutions. You have to have the ability to turn obstacles into opportunities, and that’s where we really deliver.”
Reid adds, “Our focus is always on what each of us can add to the equation. We have a lot of trust and a ton of respect for one another that allows us to get through challenges and come up with solutions rather easily.”
“Peter and Sam are the best at what they do,” Bowen notes. “Their knowledge and experience allows them to develop unique and creative solutions for our customers.
We make it a point to challenge each other and make each other uncomfortable; this often leads to some of the best ideas.” Bowen also emphasized the importance of the local and regional account executives, noting, “Our
phenomenal fi eld staff is the backbone that makes our mega dealer initiative so successful. They are key to delivering on our commitments and exceeding our customers’ expectations.”
There are clear advantages that come from Zurich’s Large Account structure. The experience and focus the Large Account specialists bring to customers is reflected in their results and in the customized programs and processes Zurich provides.
4 DEALER PRINCIPAL